Technical Support
We help you solve your Trotec laser machine problems.
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Service Hotline
Our top qualified laser experts are happy to assist you with any questions or problems. You can reach the Trotec hotline on +44 0191 4188 110.
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System diagnoses via remote maintenance
In addition to the service hotline, we offer you fault diagnosis by a remote maintenance service. For this, a service technican will log into your PC via the Internet and will check the status of your laser software. Many problems can be solved in this manner in just a couple of minutes.
Instructions for remote maintenance:
1. Download the free remote maintenance software Teamviewer.
2. Inform our technical support about your ID and password. With this information our technicians are able to connect to your computer.
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