Technical support
We help you solve your Trotec laser machine problems.
![](/static_processed/cb8e007ce105ed8a56dcde0e0f942654/remote.jpg?{"image":"https://backend.troteclaser.com/static/images/iconlike-pics/remote.jpg","edits":{"resize":{"width":640,"fit":"cover"}}})
System diagnoses via remote maintenance
In addition to the service hotline, we offer you fault diagnosis by a remote maintenance service. For this, a service technican will log into your PC via the Internet and will check the status of your laser software. Many problems can be solved in this manner in just a couple of minutes.
Instructions for remote maintenance:
- Download the free remote maintenance software Teamviewer.
- Inform our technical support about your ID and password. With this information our technicians are able to connect to your computer.