I recieve an error message during laser processing
Should an error occur during laser processing, proceed as indicated below to identify the cause.
Test an already completed job which did not receive an error.
No jobs work on my laser:
In this case the issue probably lies in the hardware of your laser machine. Contact your technical support team.
Individual laser jobs do not work:
If your latest job is experiencing problems but your previous one did not, the issue is probably caused by the graphic, the parameterisation of the graphic (such as colour, plant size etc) or the job may have been incorrectly transferred to the JobControl laser software.
In this case note the error code, create a service file and contact your responsible technical support team.