User management

Find out how to create new users and manage them.
(refers to Ruby® version 2.11)

Creating a new user
User list features
Importing and exporting users
Organizing users into groups
Remote access information

Who can use this feature?

Only Admins have access to the User Management section in Ruby®. If you're an admin, you can:

Add or remove users
Assign roles and permissions
Set users as active or inactive

Search and filter

Use the search bar to quickly find users.
On the right of the search bar, use filters to narrow down by:
- Role: User, Admin, Superadmin, Materials
- Group: Based on groups you've already created
Use the menu on the very right to display the machines' remote URL and certificate

Creating a new user

Click the + button next to the group filter.
Enter the email and username.
The new user will receive an email with login details.
On first login, they’ll be prompted to set a new password.

User list features

Sorting: Click any column header to sort users. Click again to reverse the order.
Select users: Use checkboxes to select one or multiple users.
Active status: Shows if a user can currently log in.
Materials access: Indicates if the user can edit material settings.
Design visibility toggle: On the far right, there’s a toggle switch that controls whether users can see only their own jobs and designs or all designs processed on the machine:
- On: Users can view all jobs and designs on the machine.
  Note: Files and jobs from other users are marked with a corresponding icon. These can be used but cannot be overwritten. They can only be adapted and saved as new files.
- Off: Users see only their own work.

User actions menu

Click the Actions menu next to a user to:

Request or revoke API access tokens (for API users only)
Reset password (user will get an email and must set a new one)
Assign/revoke admin rights
Delete the user

Importing & exporting users

Export: Click Export to download a .csv file of all users.
Import: Click Import to upload a .csv file. Only new users will be added—no duplicates.

Csv format example:

email;name;active;admin;materials

john@example.com;John Doe;True;False;True

Important: Changes made outside Ruby® won’t sync automatically.

Organizing users into groups

Use groups to organize users by department, class, or location.

Go to the Groups tab.
Click + to create a new group. Add the group name and click on OK so save.
Select the group and add users.
Click Save and Close to confirm.

Important: Deleting a group will remove the group itself, but not the members associated with it. If needed, you can also perform a bulk deletion of all members assigned to a specific group.

Remote access information

In the main menu, you’ll also find important tools for remote access:

Remote URL: View and copy the machine’s remote access URL.
Certificate: Access the machine’s certificate for secure connections.

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