Trotec Ruby laser software: FAQs

Everything you need to know about our latest laser software, Trotec Ruby

Ruby - the new software platform

Which machines are supported?

Eventually all Trotec laser machines will be supported by Ruby. The open beta currently supports the entire Speedy series of laser engraving systems (incl. CO2, Fiber and Flexx). The supported product range will continuously grow, with SP series laser cutting machines next to come.

Is a different hardware needed to run a Speedy with Ruby laser software?

No, all Speedys compatible with JobControl® 11.4 will work with Ruby laser software.

Does Ruby have network capability?

Yes you can connect all computers within your local network with your Ruby PC, allowing you to manage, design, prepare and send jobs to your laser machine from any computer in your network, even from a Mac. Only starting the laser machine needs to be done on site.

Does web-based means Ruby runs on the internet?

Web based is the technology used for Ruby laser software. The web technology allows to use any operating systems and provides a powerful framework. Web based products do not necessarily need to run online, they can also be used offline.

Will Ruby run in the cloud as well?

Yes Ruby laser software will be available online. Therefore no more installation process on your computer will be required anymore and you can manage, design, prepare and send jobs to the laser machine from anywhere, anytime. The online version of Ruby will also provide continuous updates over the air and automatic backup of essential data.

Will it be possible to connect a web shop with Ruby?

Yes it will be possible to use Ruby's open programming interface - the Ruby API - to connect 3rd party systems like your webshop to minimise job creation time.

How to work with Ruby

How to change the default material in prepare?

Speed up your workflow and choose your favourite material. Ruby laser software will automatically assign new jobs with your default material. The favourite material can be selected in the material database.

How to create material effects?

Materials effects can be modified and created in your material database. New effects can be added in the effect list.
When an effect is assigned to a material a pre-defined layer mapping can be defined and parameters adjusted.

What are the supported file formats in Ruby?

*.pdf; *.svg; *.png; *.jpg; *.jpeg; *.bmp; *.tsf; *.tld; *.tlj; *.zip

Automatic file import

Simply save or drag&drop your graphic files to the Ruby import folder. A shortcut to this folder is available in the Ruby Tray App.

Login not possible – Login Button stays grey

  • Use only Google Chrome or Microsoft Edge Web-Browser.
  • Check in your Task bar if the Ruby Tray App is started.

Login not possible – Acces Denied

Check for typo in your login password. If that fails use the copy&paste function from your welcome mail.

I cannot see all UI elements

Make sure your Windows Display Scaling is set to 100%.
Depending on different computers it might be set to recommended 125% or 150% by default.

The laser machine does not process all objects

In the prepare phase Ruby will show and highlight all layers that will be processed. Layers that will not be processed are shown transparent.
In the material card all layers that have not been assigned to an effect yet are listed in the unassigned area.
To assign unmapped layers click on the coloured tile and select the desired effect.

Ruby and JobControl® laser software

Can I run Ruby and JobControl® in parallel?

Yes. You can install Ruby and JobControl® laser software on your PC at the same time and switch between programs anytime.

Will Ruby phase out JobControl® and if so how fast?

JobControl® laser software is and will still be functional with your laser machines and supported by Trotec. The Ruby upgrade is on voluntary basis. Overall, the technology base for future developments will be Ruby, as it allows functionalities that have not been possible in the past. From today's perspective we are planning to put JobControl® in frozen state from mid 2022.

Some features we know from JobControl® are not yet in Ruby like rotary or vision. When will these things be available in Ruby?

The named existing JobControl® features will be implemented during the next year. The Ruby development roadmap provides more insights:


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