Customima invested in laser technology to be able to offer the highest quality engraving of any type of gold, silver or steel jewelry and to quickly and efficiently service all incoming orders.
Customization and engraving of modern and trendy jewelry
SpeedMarker 300, 2 ProMarker 300
Customima is a custom jewellery online shop based in Barcelona founded in 2016. It is part of the Fina García Group.
Customima was born after founder Susana Fuentes realised on a trip to Asia that jewellery should have soul. So she created a brand that transforms the most important moments of many women into indelible feelings, through customisation and engraving of modern and trendy jewellery. Customima's main customers are women between 25 and 45 years from urban areas who want to immortalise moments, such as the birth of a child, special celebrations, important dates, etc. and therefore wish to engrave text or illustrations on Customima jewellery.
Today Customima has 25 employees.
Customima's mission is to be the brand and the reference in personalised jewellery. Therefore, constant innovation is required to be able to adapt to the taste of each woman and to gain her trust, to create stylish and trendy designs, and to offer a personalised and satisfying shopping experience.
Thus, Customima felt the need to invest in laser technology - a technology that would allow the company to offer the highest quality engraving of any type of gold, silver or steel jewellery and to quickly and efficiently service all incoming orders.
For Customima it is very important to have machinery that is easy to operate and guarantees a high level of quality. Also, as the production process is one of the most important pillars at Customima, they need a supplier that can offer almost immediate assistance in case of problems that might arise without affecting the service Customima is offering to its customers.
The most remarkable thing about Trotec is the assistance that we received both during the purchase and the installation process, as well as the quality of the after-sales service they provide whenever we need it.
They chose Trotec because of the local service Trotec can provide and because of the top quality engraving results.
At the moment they use 2 ProMarker300 and 1 SpeedMarker300. Trotec's laser marking machines have helped Customima a lot to make the learning process of the workshop staff that engraves the jewellery very quick and easy.
"Each piece of jewellery is engraved with Trotec laser marking machines according to our customers' requests. This is the first step in the jewellery production chain to create the product we sell to the customer", explains Susana Fuentes, CEO & Founder of Customima.