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"Every customer counts!"

Consumables Sales Representative
Fran Bolin – WA Office

Published on: 07/23/2018

Profile: Fran Bolin

My job title:
Consumables Sales Representative

My work place:
Australia

Employed with Trotec since:
I have been "officially" since 2014, however I joined Project Engraving & Digital back in 1995. Project became part of Trotec in 2014.

My personal work motto:
“Every customer counts!”

This is how I describe my job to a friend:

Helping customers find the right product for their job and ensuring it arrives in time to meet their deadlines. This involves processing their order and ensuring we have stock available.

I spend most of my work day:

Arranging customer quotes, processing customer orders and answering different types of customer queries about a range of products.

The coolest thing about my job is:

Being able to experiment with the large variety of products we sell using our laser machines and seeing the amazing things that can be created using laser cutting and laser engraving machines.

The thing I appreciate most about Trotec is:

The incredible people I work with in WA and the support we give each other no matter what department we are in.

Something personal about myself:

I love baking (I am known to make some pretty awesome scones). I also love travelling with my family and experiencing what the world has to offer.

A funny anecdote from my work life:

I had an unusual request from management to find someone that was willing to deliver a kangaroo and koala to our WA office for our Austrian visitors to see for the first time.