Don't worry about it,
tech will fix it!
John Dobinson
Technical support / service engineer
![Operator using Trotec Speedy series laser cutter with protective eyewear in workshop](/static_processed/2f2394070719b53bf1d20f814e1db0cd/operator-using-trotec-speedy-series-laser-cutter-with-protective-eyewear-in-workshop.jpg?{"image":"https://backend.troteclaser.com/static/images/career/team-interviews/dobinson-john/john-dobinson.jpg","edits":{"resize":{"width":640,"fit":"cover"}},"outputFormat":{"format":"webp"}})
Profile: John Dobinson
My profession:
Technical support / service engineer My workplace:
Trotec Laser UK (Washington) Employed with Trotec since:
24th April 2017 My personal work motto:
Don't worry about it, tech will fix it!
Technical support / service engineer My workplace:
Trotec Laser UK (Washington) Employed with Trotec since:
24th April 2017 My personal work motto:
Don't worry about it, tech will fix it!
![Trotec employee working at dual monitors with Ruby software for laser cutting projects](/static_processed/773fcde1f2804f8239a6331a3f6dd761/trotec-employee-working-at-dual-monitors-with-ruby-software-for-laser-cutting-projects.jpg?{"image":"https://backend.troteclaser.com/static/images/career/team-interviews/dobinson-john/technical-support-dobinson.jpg","edits":{"resize":{"width":640,"fit":"cover"}},"outputFormat":{"format":"webp"}})
This is how I would describe my job to a friend
I work on the service tech desk with my colleagues, together we help our customers diagnose problems with their machines. Typically I would connect to the customer's PC via TeamViewer to solve the issue.As well as this, I carry out machine services/retrofits/upgrades such as upgrading to JC Vision and temperature sensor kits.
I spend most of my work day...
...helping others fix their laser machine or servicing laser machines in our workshop![Technician servicing Trotec Speedy series laser engraver with open panel showing CO₂ laser components](/static_processed/728a82069c76eaff03a8d74636aa8f6f/technician-servicing-trotec-speedy-series-laser-engraver-with-open-panel-showing-co-laser-components.JPG?{"image":"https://backend.troteclaser.com/static/images/career/team-interviews/dobinson-john/trotec-laser-dobinson.JPG","edits":{"resize":{"width":640,"fit":"cover"}},"outputFormat":{"format":"webp"}})
