Don't worry about it,
tech will fix it!

John Dobinson
Technical support / service engineer

Profile: John Dobinson

My profession:
Technical support / service engineer My workplace:
Trotec Laser UK (Washington) Employed with Trotec since: 
24th April 2017 My personal work motto: 
Don't worry about it, tech will fix it!

This is how I would describe my job to a friend

I work on the service tech desk with my colleagues, together we help our customers diagnose problems with their machines. Typically I would connect to the customer's PC via TeamViewer to solve the issue.
As well as this, I carry out machine services/retrofits/upgrades such as upgrading to JC Vision and temperature sensor kits.

I spend most of my work day...

...helping others fix their laser machine or servicing laser machines in our workshop

The coolest thing about my job is...

I get to play with lasers.

The thing I appreciate most about Trotec is

Every day is a school day, I'm always learning and people are always willing to help out.

Something personal about myself

I am a tech geek and an avid gamer, mostly PC. I have my own custom built gaming PC, and have recently invested in an Oculus rift (Virtual reality). Other than gaming, I enjoy relaxing at home with my girlfriend and our dog.
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