Product Security Incident Response Team (PSIRT)
At Trotec, the security of our products, software, and connected solutions is a top priority. Our Product Security Incident Response Team (PSIRT) is responsible for receiving, assessing, investigating, and coordinating the resolution of reported security vulnerabilities affecting Trotec products and services.
We work closely with customers, security researchers, partners, and industry stakeholders to identify and address potential security issues in a responsible and transparent manner.
Our commitment to product security
We are committed to:
- Integrating security throughout the product lifecycle
- Monitoring and responding to reported security vulnerabilities
- Coordinating timely investigation and remediation activities
- Communicating validated security issues and available mitigations
- Supporting responsible vulnerability disclosure practices
- Continuously improving the security posture of our products and services
If you believe you have discovered a security vulnerability in a Trotec product, software application please report it to our PSIRT team.
When submitting a report, please include:
- Product name and version
- Detailed description of the vulnerability
- Steps to reproduce the issue
- Potential security impact
- Screenshots, logs, or supporting evidence (if available)
- Your contact information for follow-up communication
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