“There's no such thing as it won't works!”
Dominik Kammerer
2nd Level Support Technician

Profile: Dominik Kammerer
My profession:
2nd Level Support Technician Employed with Trotec since:
December 2011 My personal work motto:
“There's no such thing as it won't work!” (That's actually our department motto too!)
2nd Level Support Technician Employed with Trotec since:
December 2011 My personal work motto:
“There's no such thing as it won't work!” (That's actually our department motto too!)

This is how I would describe my job to a friend:
My job is very diverse and challenging. I'm a technician for laser engraving and laser cutting machines. I provide training and support to all our service technicians around the world (mostly in-house at Trotec HQ in Marchtrenk). I'm also involved in technical product expansion and reporting, which includes tasks such as reporting software errors to the developers.I spend most of my work day...
… solving colleagues' technical issues (usually on the PC and phone). But sometimes I'm also out and about because of production or training.