With no previous laser experience, Sabella was keen to find a supplier who would be supportive. She booked an appointment at her local showroom in Yate and once she had seen the processing possibilities, opted for Trotec's entry level laser cutter.
Sabella now finds that her laser machine allows her to stay creatively sharp and is able to bring her designs to life in less than half an hour, something which would have previously taken days by hand. The level of detail achievable by using the laser machine is also important, especially within the gift industry, where customers expect products to look perfect. The laser machine allows the same details to be achieved effortlessly, something which would not be possible by hand.
The laser software has also proved to be a benefit for Sabella. With time being crucial as a stay-at-home mother, the software allows her to easily reproduce her designs and make any alterations to them prior to processing.
Trotec's support has been given special mention by Sabella. From her demonstration to install and even post-sale, she has felt supported by Trotec. Even if she has a simple question, her area manager is happy to talk through the answer.
Sabella has also found that there is a strong social media presence from other Trotec laser users, something which she had not seen with other laser manufacturers. which also proved useful in her decision making process.