Trotec Laser International
Customer support
Phone: +43-7201-15288
E-Mail: trotec@troteclaser.com
Contact form Troubleshooting
Run into trouble with your laser system? Here you can find helpful tips to get you back up and running in no time.
Request a demoYour laser does not connect to your PC?
With these 3 steps, you will have quickly re-established the connection. [more information]
Your laser does not move to the reference point? Or the axes do not move after the start?
Make your laser ready to operate again with a firmware update. [more information]
What should I do if a firmware error message appears on the screen in JobControl®?
We will show you how you can solve it. [more information]
I cannot position the current job on the work plate with JobControl. What should I do?
You can solve the problem by following the steps indicated below. [more information]
