During the laser job, an error message appears?
If an error is appearing during the laser job, complete the following to identify the cause of the error:
Test a previously completed job when no error occurred.
If none of the laser jobs work:
If none of your laser jobs are working anymore, the problem is most probably in the machine hardware itself. Please contact technical support
If individual laser jobs do not work:
If your previous job was completed without any issues, and it is only your current job that is proving difficult, there is probably something wrong with either the graphic, the parameterisation (plate size/colour selection) or possibly even an incorrect transfer of the job to JobControl®. Make a note of the error code, create a service file and contact technical support.