2nd Level Support Technician
Employed with Trotec since:
My personal work motto:
“There's no such thing as it won't works!” – That's actually our department motto too!
This is how I would describe my job to a friend:
My job is very diverse and challenging. I'm a technician for laser engraving and laser cutting machines. This involves providing training and support to all our service technicians around the world (mostly in-house at Trotec HQ in Marchtrenk). I'm also involved in technical product expansion and report, for example, software errors to the developers.
I spend most of my work day...
…solving colleagues' technical issues (usually on the PC and phone). But sometimes I'm also out and about because of production or training.
"Wir haben ein gemeinsames Maskottchen, welches zugleich auch als Wanderpokal fungiert. Es begann damit, dass wir ein sehr strebsames Verhalten mit dieser Figur belohnten. Daher kommt auch der Name "Bert Streber". Inzwischen besitzt Bert eine eigene Facebook Page und wird oft auf Reisen mitgenommen (und hat somit schon einiges erlebt, z.B. Fallschirmspringen usw.) We have a common mascot, which also acts as a challenge cup. It started with us rewarding a very ambitious behavior with this character. Hence the name "Bert Streber". Meanwhile, Bert has his own Facebook page and is often taken on trips (and has thus already experienced a lot, for example, skydiving, etc.)"- A funny anecdote from my work life - Dominik Kammerer -
The coolest thing about my job is...
...that it's so varied, you never get bored. And also the traveling! We often attend international trade fairs or work on customer installations at their premises. Sometimes we carry out more comprehensive laser training sessions at our branches.
The thing I appreciate most about Trotec is:
...the way people communicate with one another (we address each other informally) and the many opportunities for employees: for example, company parties, the extensive further training program, or the promoted health program.
Something personal about myself:
I love mountains! I love going hiking and I run a lot. My favorite mountain is the Traunstein (I've even got a tattoo of it). I also ride a motorbike or, when time allows, I enjoy doing archery.