Ugovori o uslugama i produljena jamstva za Trotec laserske strojeve

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The ‘plus’ in certainty for your laser machine.

Trotec laser machines are known for their sturdy design. We use only high quality components and parts that ensure a long service life for our lasers. If you want to insure your laser machine beyond the legal warranty, we also offer you customized service packages through troCare.


troCare Service Package

With our customized troCare service packages, you can get the service best suited to you for your laser machine.
Depending on the service package you choose, troCare offers fast response times, expanded replacement parts service and even insurance against downtimes.
Greater cost control and fewer worries can be yours by choosing a customized service package that exactly fits your needs and your laser machine.

Scope of services offered in troCare service packages

Definirana vremena odziva:
U slučaju tehničkih problema, jamčimo vam najbrži odgovor na vaš poziv.

Ažuriranje softvera:
Dobijate besplatna ažuriranja softvera. Ovo stalno ažurira vaš sustav.

Prošireno jamstvo:
Zajamčeno prilagođen vama! Trotec proširena garancija nudi vam učinkovitu zaštitu od neočekivanih troškova popravka. Obuhvaća najvažnije komponente vašeg lasera.

Uključeni rezervni dijelovi:
Dobijate originalne Trotec zamjenske dijelove.

Paket usluga:
Ako s nama potpišete godišnji ugovor o usluzi po fiksnoj cijeni, dugoročno i profesionalno servisiranje vašeg laserskog stroja je zajamčeno. Optimalna usluga dugoročno održava vrijednost i funkcionalnost vašeg lasera. Provjeravamo postavke laserskog snopa i opto-mehaničkih komponenti radi ispravnog rada.

Dopunski paketi i posebne ponude:
Također nudimo - neovisno o vašem obliku i lokaciji lasera - atraktivne dodatne pakete i posebne ponude

troCare packages in comparison

We offer three types of troCare service agreements: Basic, Professional and Premium. Here is an example of how the packages stack up against each other:
Please contact your local Trotec dealer for details about the individual packages.

(⚪ = optional, ⚫ = included)

  Basic Professional Premium
Defined response times
Software updates within the installed version
Extended guarantee
Replacement parts (e.g., motors, electrical) included *
Service packages at fixed price
Discount for consumables such as filters or lenses  -
Laser source insured against breakdown  -
Working times at flat rates  -
Special conditions for leasing lasers to expand capacity  -
Expanded availability  -  -

* Excepting consumables and wear parts such as filters, belts, optics, itd.


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