3 tips: How to buy the right laser

Published on: 09/29/2020 Author: Peter Brandtner

Which laser engraver and cutter is the right one for my needs? How much does a laser machine cost? What questions should I ask when buying a laser? What features make a laser future-proof for my business?

Which laser is the right one for me?

At Trotec, I am responsible for our customers and employees as part of Trotec Academy. The most common questions we get asked, is about the concern of almost every prospective customer who is thinking of buying a laser. I am fortunate enough to be in the position of accompanying many of our prospective customers through their purchase decision. This journey stars long before the purchase - whether a prospective customer has a special application request or questions about his materials or simply wants more information. These initial conversations take place at Trotec in-house events, trade fairs, in our demo centers or during online product demos. As part of our Trotec Academy training program, I am also constantly engaging with our customers and because of this, I have direct insight into their business development and needs.

There is no general answer as to which laser machine is “the best”. There are however, a number of questions you should ask yourself before you buy a laser machine. Questions like - What do you want to do with the laser? Which materials do you want to process? Which laser power is the right one for me? How easy is it to use a laser for cutting and engraving? At this point in the conversation, I would like to give you three personal tips:

Tip 1: Let us explain the laser machine that you want to buy in detail.

This includes the technical data. Starting with the work area, the available laser power, right through to the accessories. Make sure that the work area matches your standard formats. In this way, you minimize waste and use resources smartly. But take a good look at the available accessories. With a camera system or rotary engraving attachment, you can offer your customers even more products and secure a competitive advantage.

Tip 2: Find out about the range of services related to your laser purchase.

Your investment in a laser machine should have thorough consideration before commiting. Some questions you should ask before commiting should be things like - Does the provider inform you of possible financing options before the purchase? Does the manufacturer offer demonstrations, material tests, training opportunities and helpful support long after the contract is signed? A key factor is choosing a provider whose support doesn’t end with a signature on the purchase contract and delivery of the laser system. After-sale support is extremely important, especially after purchasing the laser machine, in “daily business”, you should be able to access a wide range of services. When it comes to servicing, support directly from the manufacturer is worth its weight in gold, because nobody knows the laser as well as the manufacturer’s service team.

Tip 3: “The best” is individual. Compare!

The more information the better. Be sure to aquire a lot of knowledge about the various products, services and support services and compare the offers.

My team and I have put together a helpful guide to assist you in your purchase decision. Our guide “10 questions you should ask yourself before buying a laser machine” focuses on the different key points in detail and serves as a guide. Download the guide

We are also more than happy to answer your questions personally and discuss your questions about your business ideas. Contact me!

More about the author: Peter Brandtner

Peter Brandtner has been advising Trotec customers for more than 15 years. As Head of Trotec Academy and the application laboratory, his focus is on the international training and coaching of Trotec customers and employees.