Forever Jack's range of products are diverse and use a variety of materials including wood, plastic, glass and graphite. When the business was founded, the team used a mechanical engraving machine to process materials. The machine was an excellent foundation for the business to grow on, however Jack and the other directors were keen to expand on their range of products and offer a more refined engraving than was possible with the mechanical machine. To do this, Jack and the team turned their minds to integrating a laser engraver into the production line.
George Heron, part of the team at Forever Jack, was aware of Trotec with the UK headquarters being located near to Forever Jack's business premises. As the market leader for laser technology, George felt that Trotec could be the solution that Forever Jack was seeking, especially with Trotec's reputation reinforced by a strong customer and technical service network.
During a visit to Trotec's consumables department to collect some cutters for his rotary machine, George began talking to the team about his interest in laser technology and was introduced to Trotec's area manager who took George into the showroom for a demonstration of Trotec's range of lasers.
During the demonstration, George saw a number of lasers in action, including Trotec's entry-level laser cutter and the Speedy series. George was immediately impressed with the technology and following a further conversation with Trotec's area manager, George was convinced that Trotec was the right laser supplier to help to grow the business.
This led to George purchasing Trotec's entry-level laser cutter, which was installed in January 2017.