As part of Rachel's quest to find a laser supplier, customer support as well as the reliability of the laser machine were paramount to her final decision. Rachel met with her Trotec area manager at her local showroom to discuss the range of options that were available to her. After trialling various machines in the showroom Rachel opted for a Speedy 100 laser cutter.
One of the key aspects of the laser which impressed Rachel was the JobControl laser software. Not only is the software intuitive, it allows her to easily edit her ideas before processing. This is an invaluable benefit, as it reduces wasted material and saves production time.
Throughout her Trotec journey, Rachel has felt completely supported. The professional and courteous treatment she received from her area manager has been replicated across all Trotec employees that Rachel has spoken to. Being easily able to contact Trotec if any issues arise has also proven to be beneficial. Rachel is confident that she chose the right laser machine supplier to help her take the business to the next level.
Alongside her bespoke product offering, Rachel has expanded her product range to include cake toppers which have become very popular with customers.