Troubleshooting

Run into trouble with your laser system? We've created a series of helpful tips to get you back up and running in no time.

Your PC and laser machine won't connect?

Re-establish connection in 3 easy steps. [more information]

Firmware update

Make your laser ready to operate again with a firmware update. [more information]

A firmware error message has appeared in JobControl®

We'll show you how to rectify this. [more information]

I cannot position my job on the workplate using JobControl laser software. How can I solve this?

Follow the steps in the guide to solve this issue. [more information]

Ho to ensure that no data is lost in a JobControl update

more information

The "Autofocus" function doesn't work, what can I do?

more information