10 questions before buying a laser

Here's what this video series is all about
Watch this short introduction to get an overview about Trotec Laser and what this series is all about. During this intro you'll also see a summary of the "10 questions you should ask yourself before buying a laser machine."

Question 1: What would I like to do with a laser machine?
In this video session our Head of Trotec Academy and Application Competence Center - Peter Brandter - will give you an idea on what can be done with a laser machine.

"No other technology will enable you to do this - to provide those kind of services to your customers."
"With a laser you can create finest details when cutting thin materials"
"Create something that shows more value - and will be more valuable to your customer."

Question 2: How large should the work area be?
In this video session our Product Manager Engraving - Harald Holzner - explains the numerous advantages that come with a bigger laser machine and work area.

"The larger the machine, the more productive, efficient and flexible you can be."
"With a bigger laser machine, you can process multiple items simultaneously, as well as larger and taller workpieces."
"Another very important factor for saving time is the speed you can reach."

Question 3: What laser power do I need?
In this video session our Product Manager Engraving - Harald Holzner - will explain why the laser power is crucial and what the advantages of a higher laser power are.

"The laser power has a direct impact on your productivity and, thus, also on your sales and earnings."
"For reaching best results you need a good balance of speed and power."
"Twice as much laser power means twice as fast cutting or double the material thickness."

Question 4: What are the costs of a laser system?
In this video session our Regional Director EMEA - Martin Horne - explains what costs need to be considered when investing in a laser system.

"It's important that you not only consider the initial investment but also the total cost of ownership."
"The better the quality of the parts, the more reliable is your machine and the longer it lasts."
"The most important thing is basically the longevity of your investment and getting the most productivity out of it."

Question 5: Which services do the different laser manufacturers offer before the purchase?
In this video session our Regional Director EMEA - Martin Horne - goes into more detail about the pre-sales services, which should be offered by the various manufacturers.

"It's very important that you ensure the laser can do what you want it to do."
"You want to make sure this is the manufacturer that you want to partner with."
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Question 6: What can I expect from the after-sales service offered by the various manufacturers?
In this video session our Head of Technical Support - Franz Gruber - goes into more detail about the after sales services, which should be offered by the various manufacturers.

"Maintenance is very simple and has an incredible effect on the lifetime of the machine."
"You should be able to call somebody, get e-mail support and a good remote support."
"We will then take care of this peace of mind issue - without huge additional costs."

Question 7: How easy is the operation of the laser?
In this video session our Head of Trotec Academy and Application Competence Center - Peter Brandtner - shows how easy the use of a laser system should be. Simple and intuitive.

"It should be simply intuitive. That's the first and foremost important thing."
"It should be very easy and straightforward to set up the system"
"Minimizing the cleaning efforts speeds up the production process and, thus, means more money for you."

Question 8: What services does the manufacturer offer, if my product portfolio expands?
In this video session our Product Manager Engraving - Harald Holzner - shows what optional accessories should be available by the laser manufacturer.

"I would invest in laser system that can be expanded, if needs change."
"Parts like work tables, lenses, nozzles, and other accessories should be available on demand."
"There are a lot of options that the manufacturer should provide to you."

Question 9: Do I invest in an integrated overall system?
In this video session our Product Manager Engraving - Harald Holzner - explains the advantages of partnering up with a laser manufacturer that offers an integrated system.

"For a successful laser business you also need a laser software, and an integrated exhaust system."
"All parts should communicate with each other to work flawlessly together."
"It's important to have ONE contact address. Not only for the laser system parts but also for the accessories and materials."

Question 10: What do I have to consider when setting up the laser machine?
In this video session our Head of Technical Support - Franz Gruber - shows what needs to be considered when setting up a laser system.

"We'll make sure that the machine is placed safely and without any damage where it should be."
"It's important to keep the laser tube in a safe, cool place to support the long-term health of the laser system."
"You should be setting up the machine in a dedicated, clean space."

Watch the full video with all the 10 questions

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