Trotec Ruby FAQs

All you need to know about our laser software Ruby

Ruby - the new software platform

Which machines are supported?

Eventually all Trotec lasers will be supported by Ruby. The open beta currently supports the entire Speedy series (incl. CO2, Fiber and Flexx). Over time the supported product range will continuously grow with the SP series next to come onboard.

Does Ruby have network capability?

Yes, you can connect all the computers within your local network with your Ruby PC. Therefore you can manage, design, prepare and send jobs to your laser from any computer in your network, even from a Mac. Only starting the laser needs to be done on side.

Does web-based means Ruby runs on the internet?

Web-based is the technology used for Ruby. The web technology provides a powerful framework and while web-based products do not necessarily need to run online, they can also be used offline.

Will Ruby run in the cloud as well?

Yes Ruby will be available online. Therefore no more installation process on your computer will be required anymore and you can manage, design, preapre and send jobs to the laser from anywhere, anytime. The online version of Ruby will also provide continuous updates and automatic backup of essential data.

Will it be possible to connect a web shop with Ruby?

Yes it will be possible to use Ruby's open programming interface - the Ruby API - to connect 3rd party systems like your webshop to minimise job creation time.

How to work with Ruby

How can I change the default material in Prepare?

Speed up your workflow and choose your favourite material. Ruby will automatically assign new jobs with your default material. The favourite material can be selected in the material database.

How can I create material effects?

Materials effects can be modified and created in your material database. New effets can be added in the effect list. When an effect is assigned to a material, a pre-defined layer mapping can be defined and parameters adjusted.

What are the actual supported file formats

*.pdf; *.svg; *.png; *.jpg; *.jpeg; *.bmp; *.tsf; *.tld; *.tlj; *.zip

Automatic file import

Simply save or drag&drop your graphic files to the Ruby import folder. A shortcut to this folder is available in the Ruby Tray App.

Login not possible – Login Button stays grey

  • Use only Google Chrome or Microsoft Edge Web-Browser.
  • Check in your Task bar to see whether the Ruby Tray App has started.

Login not possible – Acces Denied

Check for a typo with your login password. We suggest to use copy the password directly from your welcome email.

I cannot see all UI elements

Make sure you your Windows Display Scaling is set to 100%.
Depending on different computers it might be set to recommended 125% or 150% by default.

The laser does not process all objects

In the prepare phase Ruby will show and highlight all layers that will be processed. Layers that will not be processed are shown transparent.
In the material card all layers that have not been assigned to a effect yet are listed in the unassigned area.
To assign unmapped layers click on the coloured tile and select the desired effect.

Ruby and JobControl®

Will Ruby phase out JobControl® and if so how fast?

JobControl® is and will still be functional with your lasers and supported by Trotec. The Ruby upgrade is on voluntary base. Overall, the technology base for future developments will be Ruby, as it allows functionalities that have not been possible in the past. From today's perspective we are planning to put JobControl® in frozen state from mid 2022.

Some features we know from JobControl® are not yet in Ruby like rotary, vision or ETC. When will these things be available in Ruby?

The named existing JobControl® features will be implemented during the next year. The Ruby development roadmap provides more insights:


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